1. Personal data processing controller
Personal data Controller: “New Riga Theatre”, reg. No. 40003094953, legal address: Lāčplēša Street 25, Riga, LV-1010, phone +37167283225, e-mail [email protected] Contact information: address: Riga, Miera Street 58A, e-mail: [email protected], phone: +37167283225.
NRT is responsible for ensuring that personal data is processed in accordance with applicable laws and regulations.
2. Data protection specialist
In case of questions related to the processing of personal data by NRT, please contact NRT Personal Data Protection Specialist Māris Ruķers by e-mail: [email protected]
3. Purposes of data processing
This section indicates the purposes of the processing of personal data, the categories of personal data processed, as well as the legal basis under which your personal data is processed by NRT.
3.1. Provision of services and customer relations management:
To remind the viewer (by email or SMS) of an upcoming performance. The following data may be processed for this purpose: name, phone number, e-mail, date and name of the event.
To communicate with the customer and provide answers to questions submitted by phone or digital channels (including social networks). The following data may be processed for this purpose: name, surname, phone number, e-mail, information about the social network, personal data processed within the framework of the client's issue. To ensure communication in case of changes in the course of the performance (for example, the performance has been cancelled or the time of the performance has been changed). The following data may be processed for this purpose: name, phone, e-mail, date and name of the event.
The legal basis for the processing of data for these purposes is Article 6(1) (a) of the General Data Protection Regulation - if the person has consented to the processing; Article 6 (1) (c) where data processing is necessary for the Theatre to fulfil a legal obligation; Article 6(1)(f) where data processing is necessary on the basis of the legitimate interests of the Theatre.
3.2. To provide marketing activities
For sending current news and offers of NRT to e-mails. To achieve this goal, the following data can be processed: person's name, e-mail, marketing activities sent to the person by e-mail and their use (news, events, offers).Taking photos and video materials to ensure the publicity of the events, and to ensure visibility and promote popularity of the NRT. The following data may be processed for this purpose: photographs and video recordings (including the date and place of photographing) from public events organized by the Theatre, name, position, place and time of photographing of the person depicted in the photograph or video.
For NRT website www.NRT.lv the visit statistics and data analysis. To achieve this goal, the following data can be processed: information processed by cookies on the website www.NRT.lv, information about which parts of the website have been visited and what search has been performed, click and visit history, IP addresses.
To determine the winners of the competitions organized by NRT and to present the prizes. To achieve this goal, the following data may be processed: Personal name, phone number, e-mail, information about the winner of the competition.
4. Sharing and transfer of personal data
Personal data may be transferred to other companies with which NRT cooperates, for example, in the field of e-mail and SMS marketing. If your personal data is shared with NRT partners, it will be processed in accordance with NRT's instructions and on behalf of NRT, and only for the purpose for which the NRT collected the data.
NRT may also have a legal obligation to provide information to public authorities (such as the police and tax authorities). In such cases, NRT partners process the data as independent controllers of personal data in accordance with their privacy policies and management guidelines.
The NRT processes personal data within the EU/EEA and to cooperate with partners and suppliers who process personal data within the EU/EEA.
5. Rights of the data subject
5.1. The user, as a data subject, has the right to request from NRT the access to his/her personal data, to rectify personal data, to request deletion of personal data or restriction of processing, as well as the right to object to the processing of personal data.
5.2. In order to receive information about personal data, their processing or to exercise other rights, including deletion of data, the data subject shall submit in person or through an authorized person, choosing one of the following options:
5.2.1 .A written and hand-signed application addressed to the NRT;
5.2.2. An application signed with a secure electronic signature, addressed to NRT and sent to the e-mail address: info[email protected] In order for NRT to send a reply to your e-mail address in essence, the application signed with a secure electronic signature must indicate your e-mail address to which you want to receive a reply.
5.2.3. The data subject has the right to lodge a complaint with the supervisory authority. If you have any questions about personal data processing, you should contact NRT by writing to the e-mail address: [email protected] (the answer will be provided within 10 working days). If the User is not satisfied with the received answer, the Buyer has the right to submit a complaint to the Data State Inspectorate: Riga, Blaumaņa Street 11 / 13-11, LV-1010.
6. Terms of personal data storage
Personal data is stored in accordance with the defined purposes of personal data processing and the legal bases for personal data processing, as long as at least one of the following criteria exists in the NRT:
6.1. there is a legal obligation to store data for a certain period of time in accordance with regulatory enactments;
6.2. it is necessary to realize one's legitimate interests;
6.3. it is necessary to fulfil the assumed contractual obligations;
6.4. the data subject's consent to the relevant processing of personal data is valid.
1. What are cookies?
A cookie is a text file (but not an application) that is inserted into the web browser of a website user's computer or other device that allows the user to recognize the browsing activity of the website. Cookies are generally used to improve the operation of the website, such as making it easier to download information or to make sections of the website more accessible and to display relevant information. The purpose of cookies is set by the respective webmaster.
2. What cookies and for what purposes do we use them?
There are several types of cookies (persistent and session). Depending on the functions to be performed and the purpose of use, we use technical or necessary cookies and analytical cookies (for statistical purposes).
Cookies are used to process the overall visitor habits and usage history of the website, as well as to identify problems and possible shortcomings in the operation of the website, as well as to collect statistics on the website traffic, number of visitors, time spent on the site, etc. Cookies are also used to ensure that the functionality of the website is used in a complete and user-friendly manner.
2.1. Technical or required cookies
These cookies are necessary for the visitor to be able to freely use and browse the website and use the possibilities offered by it, and for NRT - to fulfil the requests initiated by the visitor. These cookies identify the visitor's device, but do not directly reveal the identity of the user of the device, nor do they collect or summaries information. Without these cookies, the website will not be able to function properly, e.g., providing the visitor with the necessary information, providing the requested service or watching the requested video. These cookies are stored on the visitor's machine until the cookie has fulfilled its function, but for no longer than two years. According to the Information Society Services Law, the required cookies are set automatically. However, if the visitor chooses to disable the features provided by the browser, then the visitor should be aware that the website will not be able to function properly.
2.2. Analytical cookies
Analytical cookies (or cookies used for statistical purposes) collect information about how a visitor uses the website, identify the most frequently used sections, including the content that the visitor has chosen while browsing the website. The information is used for statistical purposes only in an aggregated and anonymous way, which helps to draw conclusions to determine what the website visitors are interested in, how to improve the functionality of the website and how to make it more user-friendly. Analytical cookies only identify the visitor's device, but do not directly reveal the identity of the user of the device. For statistical purposes, cookies are placed on the device only after the visitor has chosen to support the activation of these cookies.
In some cases, in accordance with our guidelines and only for the purposes stated, some analytical cookies are managed by third parties, such as Google Analytics cookies created by Google Inc. You can learn more about the Google Analytics Terms of Service at https: //www.google.com/analyti ....
These cookies are stored on the visitor's device for a maximum of two years. Analytical cookies are not mandatory to display the content of the website, they can be restricted or disabled by the visitor at any time. Statistics cookies are not associated with personalized marketing offers.
3. How long cookies are stored
Unless otherwise stated, cookies are stored until the action for which they are collected and are then deleted. The shelf life of cookies is indicated in detail in the description of each cookie, which is available in the information notice about the cookies used on the website.
4. Saving cookies